Returns & Exchanges
At Inn Games, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused products in their original packaging. Whether you ordered the wrong item or changed your mind, our team is here to ensure a smooth and fair resolution.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original boxes, ensuring all manuals, accessories, and promotional materials are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing