Frequently Asked Questions
Everything you need to know about your next gaming adventure.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 10-15 business days.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you receive a defective item, please contact our support team within 48 hours for a replacement.
Do you offer pre-orders for upcoming game releases?
Yes! You can pre-order highly anticipated titles and hardware. Pre-orders are usually shipped one day before the official release date to ensure timely delivery.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are the products sold on Inn Games authentic?
Absolutely. We only source products directly from authorized distributors and manufacturers to guarantee that every item is 100% authentic and brand new.